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Street Operations Manager (2020 DRAFT)Position Description Position: Street Operations Manager FLSA Status: Exempt Pay Grade: 15 Approved: May 29, 2018DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs supervisory, management, administrative, and hands on work in the Street Department including street, storm water, and equipment maintenance and repair; prioritizes, plans and directs the department’s operations and staff; coordinates with City Engineer on projects and various aspects of street and storm water system maintenance; performs related duties as required. This is a working management position with time spent in the office and in the field. Immediate Supervisor: City Administrator Supervises: Streets Department staff  MAJOR JOB FUNCTIONS 1. Maintain StreetsStreet Infrastructure: a. Follow Standard Operating Procedures and Street Replacement Policy in maintenance of City streets b. Recommend streets for maintenance and/or repair c. Determine level of maintenance and/or repair d. Conduct annual pavement condition index ratings inventory of street condition e. Assist in field with street maintenance and function as part of street maintenance team 2. Snow Removal Operations: a. Develop Snow Removal Policy and Standard Operating Procedures b. Monitor weather conditions and dispatch snow plow operators c. Coordinate with Parks and Utility Departments to ensure their staff are trained and available to assist d. Drive plow vehicles and equipment as part of City snow removal route assignments 3. Manage City Storm Sewer and Pond System Storm Water System a. Direct inspection and maintenance of storm sewer and pondwater utility system b. Follow federal, state and local requirements, licenses, guidelines and policies and ensures all requirements are met Meet all NPDES, MS4, State, County, and Federal environmental and related requirements c. Assist in field with storm sewer and pondwater utility system maintenance and function as part of maintenance team 4. Manage City Vehicles and Equipment Fleet Maintenance a. Oversee mechanic(s) and operations of fleet maintenance b. Ensure coordination with other departments to provide prompt, accurate, and reliable maintenance of City vehicles and equipment 5. Manage ProjectsProject Management: a. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring budget compliance b. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques c. Provide general oversight to ensure timely and satisfactory completion d. Establish and maintain relationships with third parties/vendors e. Create and maintain comprehensive project documentation a. Identify projects needed to maintain streets, sidewalks, storm sewer and pond system and related items b. Provide cost analysis, technical data, and recommendations c. Seek approval of projects according to City process d. Manage all aspects of project once approved by City Council e. Serve as liaison with vendors and ensure supplies are on site for projects 6. Contract Coordination a. Writing, evaluating, negotiating and executing various contracts covering projects and operational contracts b. Creating and maintaining relationships with suppliers c. Maintaining correspondence and documentation related to contracts 6.7. Budget and Financial: a. Prepare department’s draft budget and capital improvement plan including supporting documentation b. Monitor and manage budget to ensure expenditures are within approved budget c. Follow all purchasing policies d. Follow all finance laws and policies including but not limited to the public purpose expenditure policy 7.8. Policies and Procedures: a. Review departmental operations and recommend changes to improve efficiency and work flow b. Establish and oversee policies, procedures and practices for the department c. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances 8.9. Other Duties and Responsibilities: a. Inform City Administrator of Department activities and relevant matters a.b. Manage building security for all Department buildings including alarm systems b.c. Prepare memos for and make presentations to the City Council and other boards and commissions c.d. Attend City Council and other board and commission meetings as requested d.e. Provide reports and special projects as requested by City Council and City Administrator f. Involved in capital project review, management and general oversight to ensure timely and satisfactory completion. g. Provides strong communication, teamwork and works closely with other departments for the betterment of the City e. Develop short and long term operational plans f.h. Address citizen resident questions and concerns 9.10. Supervision: a. Perform annual performance reviews for all department staff b. Ensure staff is adequately trained and department is cross trained c. Recommend discipline and pay increasesadjustments to City Administrator d. Ensure staff attends safety training and follows safety procedures e. Assign work and ensure that it is done professionally, efficiently, accurately, and timely e. Assign work and ensure that it is done accurately and timely f. Interview and recommend staff hiring with assistance of human resources staff f. Interview and recommend staff 10.11. General a. Participate actively in the City’s management team b. Treat fellow employees with respect and integrity c. Promote a positive and motivating environment d. Provide exceptional customer service e. Confer with supervisor, peers, and employees to discuss and resolve issues f. Make decisions that are always in the best interest of the City g. Perform other duties and projects as assigned h. Follow all safety policies and procedures i. Follow all City policies and procedures a. Follow all safety policies and procedures b. Follow all City policies and procedures c. Treat fellow employees with respect d. Participate actively in the City’s management team e. Promote a positive and motivating environment f. Provide exceptional customer service to residents, developers, elected and appointed officials g. Make decisions that are always in the best interest of the City, its residents and businesses h. Perform other duties and projects as assigned i. Confer with supervisor, peers, and employees to discuss issues and resolve issues KNOWLEDGE, SKILLS AND ABILITIES  Demonstrable knowledge of and experience in all aspects of street maintenance and street construction, snow plowing operations, storm water and pond maintenance and construction, and fleet maintenance  Demonstrable knowledge of and experience in scheduling, managing, and overseeing projects including safety practices, working with contractors and engineers, resolving work site and contract conflicts, and applicable State and Federal laws  Extensive knowledge of and experience in City operations, ordinances, and practices related to purchasing, budgeting, supervision, and all street related maters  Considerable skill in the operation of heavy and light equipment and department tools  Working ability to occasionally perform heavy manual labor, sometimes under adverse weather conditions and during abnormal hours  Experience making presentations to government bodies, professional associations, and community organizations  Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing  Applied knowledge of standard office and Street Department related computer applications  Ability to resolve and diffuse conflicts  Ability to understand, manage, and communicate complex ideas, projects, and situations  Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects  Ability to plan, prioritize and organize the department’s work  Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Associates Degree or comparable certification in field related to infrastructure construction, business administration, engineering, or project management 2. Five years of professional experience in public sector public works including streets and infrastructure maintenance at a management level 3. Five years of supervisory experience 4. A bachelor’s degree in public works administration, engineering or a related field may be substituted for two years of public works experience 5. A valid Class A commercial driver’s license 6. Experience working for a growing city or county PREFERRED QUALIFICATIONS 1. Bachelor’s Degree in public works administration, engineering, project management, construction, or business administration NOT PUBLIC DATA The incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonable finished, incumbent must properly store the not public data. If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee’s work assignment no longer requires access. PHYSICAL REQUIREMENTS The physical requirements checked on the attached sheet are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Note: This job description does not constitute a contract or employment agreement.