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Item 1.0 Classification and Compensation Study Final Report� bake�rti'tty niu joined wvith Sprungsted and Ulmb ugh Baker Tilly Virchow Krause, LLP 380 Jackson Street, Suite 300 St. Paul, MN 55101 651.223.3000 651.223.3046 November 6, 2020 Mr. Adam Flaherty City Administrator City of Otsego 13400 90th Street NE Otsego, Minnesota 55330 Re: Classification and Compensation Study Final Report Dear Mr. Flaherty: Baker Tilly is pleased to provide the City of Otsego with the completed Classification and Compensation Study. The City of Otsego retained Baker Tilly to conduct a Classification and Compensation Study in the spring of 2020. The Study included a thorough market analysis of equivalent positions in comparable organizations; the review of job descriptions for select City positions to ensure equitable internal relationships of City positions and updating the City's compensation plan to ensure internal equity and market competitiveness of City positions. A compensation system provides the framework for determining how employees will be paid. As a general rule, most organizations conduct comprehensive classification and compensation studies approximately every five to seven years, ensuring their ability to hire and retain qualified employees, and that internal relationships are equitable. The external market comparison is important because it ensures that the compensation plan is adequate to attract new employees and retain existing employees. Conducting periodic reviews of internal and external comparability of an organization's compensation program will assist in maintaining a long-term compensation program and in recruiting and retaining qualified, experienced employees. Market Survey. The comprehensive compensation survey included a review the organizations which participated in the comprehensive classification and compensation study conducted by Springsted (now Baker Tilly) for the City in 2015. Eighteen communities, listed below, were selected to participate in the survey. We were able to obtain information for the entities in bold s with 17 total responses: • City of Albertville • City of Anoka • City of Big Lake • City of Buffalo • City of Elk River • City of Farmington • City of Forest Lake • City of Ham Lake • City of Hastings • City of Hugo • City of Lino Lakes • City of Monticello • City of Northfield • City of Ramsey • City of Rogers • City of Rosemount • City of St. Michael • City of Waconia The survey participants were selected based on their similarity to the City of Otsego, geographic location and comparability of positions to City of Otsego positions. Survey respondents were asked to provide information only on those City of Otsego positions which they considered to be comparable to positions in their organizations. Therefore, survey respondents did not provide data for every position surveyed. Survey Results. Twenty-three City positions were included in the survey. We were able to use the information for twenty City positions in the analysis of the data, three positions were excluded from the overall analysis as the data was either incomplete (not enough information received) or inconsistent (responses not consistent with the position in the City of Otsego). Based on the analysis of the data, on average the City's salary ranges are slightly below the average with minimum salaries 6.00% below the market average minimum salaries, 7.08% below the market midpoint salaries and on average, 6.81% below the average maximums reported by the survey participants. For comparison purposes, wages which are within 5% above or below the market average, dependent on the organizations pay philosophy regarding market relationship, are considered to be competitive. A summary of the salary survey results can be found in Appendix I. Compensation Philosophy. A pay philosophy guides the design of a compensation system and answers key questions regarding pay strategy. It generally takes a comprehensive, long term focus and explains the compensation program's goals and how the program supports the employer's long-range strategic goals. Without a pay philosophy, compensation decisions tend to be viewed from a short-term tactical standpoint apart from the organization's overall goals. Market competitiveness and internal equity are among the most important areas addressed in a pay philosophy. An organization's desired market position involves defining the market and identifying where the organization wants to be positioned within that market. Market position should balance what it takes to attract new employees and retain skilled employees (in other words, eliminate higher pay as the reason employees leave the organization) with the organization's financial resources. Internal equity expresses an organization's desire to provide comparable pay to positions with comparable duties and responsibilities. A pay philosophy should be developed that establishes a compensation program based on individual employee performance as a key feature of the pay philosophy. Therefore, we emphasize references to performance in the pay philosophy discussion. As part of the study, it is recommended that the City consider these concepts in the adoption of a formal pay philosophy: • Providing fair and equitable rates of pay to employees • Defining the City's market area • Developing a system that establishes a "market rate" for each position and states the minimum wage and maximum rates that the City will pay individuals within a position 2 • Establishing rates of pay that allow the City to compete successfully for new employees within its market area • Establishing a market position that is fiscally responsible with public resources • Ensuring that pay rates for existing employees are based on individual performance that meets or exceeds expectations and reflects changing economic conditions • Developing a compensation system that allows employees to progress through the pay range as long as their performance consistently meets expectations • Developing pay administration policies and procedures that ensure their consistent application between departments • Ensuring that the compensation program is understandable to employees, supervisors, managers, the Board of Aldennan and the public Developing a Salary Schedule. The process of developing a salary schedule draws from the results of the salary survey along with the internal relationships of positions within the City. The City's compensation plan was updated and City positions were placed within the compensation plan based on a review of the evaluation of each position utilizing the SAFE job evaluation system based on the current job responsibilities and job requirements. We utilized the information from the City's current job descriptions as well as discussions with the City Administrator. The factors considered in determining the relative value of positions are: • Training and Ability • Level of Work • Physical Demands • Independence of Actions • Supervision Exercised • Experience Required • Human Relations Skills • Working Conditions/Hazards • Impact on End Results The City's compensation plan has 23 grades with a 6% spread between grades. There are 9 steps in each grade with a 2.75% spread between each step. The current pay plan was updated by increasing the structure by 6.25% (4% market adjustment and 2.25% cost of living adjustment). The updated compensation plan can be found in Appendix II of this report. The placement of each position was reviewed to ensure the position was assigned to the appropriate salary grade in the salary schedule based on the job evaluation points of the position (the majority of positions did not change in grade placement). The List of Positions and Assignment to Salary Grades is shown in Appendix 11. It is recommended that as part of this compensation plan, individual employee movement within the range be based on an annual adjustment which incorporate individual employee performance. Employees should only wage increases if their performance is satisfactory or better. Implementation. Implementation of the proposed compensation plans is effective at a time to be determined by the City Administrator and the City Council. Compensation Plan Implementation The first step in implementation is to provide each employee with a 2.25% cost of living adjustment to ensure individual employee wages stay consistent and competitive with the established market. The 3 annual cost of this adjustment is $39,394.93. Based on this adjusted wage employees would then be placed in the updated pay plan. There are four options for moving employees into the update plan. Option 1. This option moves employees who have a current wage below the minimum to the minimum of the range. Of the City's 28 employees, 6 have a current wage which falls below the proposed minimum of the range. The annual cost to move these 6 employees to the minimum is $15,594 which is a .87% increase in the City's total payroll. # of Staff Current Salary Proposed Salary Difference % Increase totals 28 $ 1,750,885.76 $ 1,805,874.31 $ 15,593.62 0.87% 3mployee Below Min 6 $ 282,609.18 $ 298,202.81 $ 15,593.62 5.52% 3mployee Within Range 22 $ 1,507,671.51 $ 1,507,671.51 $ - 3mployee Above Max 0 Option 2. This option provides a base increase to those employees whose current wage falls within the proposed range for their position. Twenty-two of the remaining City employees have a current wage which falls within the proposed range for their positions. This option moves these employees to the step closest to their current wage without any employees seeing a decrease in pay. The annual cost to move these employees within the proposed compensation plan is $17,631. The total annual cost to move all employees onto the proposed wage scale is $33,225, which is a 1.86% increase in total payroll. # of Staff Current Sala Proposed Sala Difference %Increase Totals 28 $ 1,750,885.76 $ 1,823,505.69 $ 33,225.00 1.86% E to ee Below Min 6 $ 282,609.18 $ 298,202.81 $ 15,593.62 5.52% E to ee WithinRan e Employee Above Max 22 $ 0 $ 1,507,671.51 - $ 1,525,302.89 $ - $ $ 17,631.38 - 1.17% Option 3. In this option employees would move onto a step based on their years of service in their current position, i.e., employees with 4 years of service would move to step 4 unless their current wage is higher than the wage for that step. The annual cost of moving employees onto the wage scale with this option is $71,533 which is a 4% increase in the City's total payroll. Option 4. Employees would move to the same step in the updated pay plan as their current step, i.e. an employee currently on step 7 would move to step 7. The annual cost of this option is $87,623 which is a 4.89% increase in the City's total payroll. 4 Summary. The City's current compensation plan is, on average below market when comparing minimum, midpoint and maximum wage ranges. A review of the internal relationships of positions within the City indicated that some positions had undergone changes in job responsibilities since the last review which is indicated in grade placement. The proposed compensation plan is designed to be competitive with the external market and internally consistent and equitable. 5 APPENDIX I Market Survey Information Market Average Number of Respondents Average Midpoint Minimum Salary Midpoint Salary Maximum Salary Position Surveyed Lowest Highest Average Lowest Highest Lowest Highest Average Accountant 7 71,401.86 58,781.00 71,800.00 63,996.00 66,123.50 80,714.50 72,446.00 89,629.00 78,807.71 Administrative Assistant 12 53,122.95 41,621.00 51,487.00 47,024.36 49,514.50 57,923.00 56,098.00 64,359.00 59,221.55 Building Permit Technician 10 54,476.78 41,621.00 52,728.00 48,177.78 49,514.50 59,321.50 54,850.00 65,915.00 60,775.78 City Administrator 17 136,440.65 106,142.00 145,381.00 122,028.07 120,296.50 153,886.50 134,451.00 172,066.00 150,786.87 City Clerk 11 74,036.98 35,593.00 76,137.00 66,080.47 41,820.50 82,855.00 48,048.00 93,484.00 81,993.50 Deputy Clerk 5 56,521.33 45,074.00 53,435.00 50,239.00 50,710.50 60,114.50 56,347.00 66,794.00 62,803.67 Finance Director 16 111,382.50 89,128.00 117,711.00 99,534.33 99,278.50 124,250.00 107,040.00 135,283.00 123,230.67 Fleet Maintenance Technician 13 62,717.39 49,442.00 63,287.00 56,555.92 56,867.50 68,671.00 62,358.00 76,294.00 68,702.62 Human Resource Generalist 4 57,688.00 46,062.00 53,061.00 50,334.00 54,031.50 59,696.00 62,001.00 66,794.00 65,042.00 Lead Parks Maintenance 1 62,005.00 55,120.00 55,120.00 55,120.00 62,005.00 62,005.00 68,890.00 68,890.00 68,890.00 €vj _ t arks Recreation Operations Coordinator 6 72 i 69.7� u nn 2. t t 7 —558-00 4 6 0 59,32 -50 s nn"; 8:,6_8-100 n 6u,Y 5.00 n :: 9 t,698-00 u1 5 u ,21 -.00 Park Maintenance 1 12 54,928.96 38,251.00 54,642.00 48,017.92 44,304.00 59,467.50 50,357.00 66,286.00 61,840.00 U KS and Recreation Director 6 1104,438-99 73,637. 4 vv .1r ?L4,t U.Uv 7.t?t u. 4 .63-00 ,L Receptionist Office Assistant 8 45,512.23 20,415.00 43,992.00 39,929.50 23,821.00 49,483.00 27,227.00 54,974.00 51,094.96 DNU- Recreation Coordinator 2 61132.25 514180.00 56,345.00 53,912-50 7.a}i. 5f n 64 __ L ,JiF7.i/i/ '�;5(( v4,x. v.4� a 00 68,352-00 4'4' Street Maintenance 1 2 52,343.00 45,490.00 48,794.00 47,142.00 51,158.00 53,528.00 56,826.00 58,262.00 57,544.00 Street Maintenance 11 14 56,986.92 42,012.00 55,370.00 50,007.92 53,394.00 62,286.00 59,925.00 69,202.00 64,027.64 Street Operations Foreperson 10 67,107.00 49,442.00 70,611.00 60,012.67 56,867.50 76,841.00 64,293.00 83,071.00 74,201.33 Street Operations Manager 9 94,110.08 70,595.00 97,677.00 83,906.50 80,007.00 106,295.50 89,419.00 114,914.00 104,313.67 Utility Billing Clerk 8 55,283.69 42,286.00 55,370.00 48,709.50 48,869.50 62,286.00 55,453.00 69,202.00 61,857.88 Utility Foreperson 5 67,353.83 57,533.00 61,048.00 59,148.33 65,208.00 68,671.00 72,883.00 77,501.00 75,559.33 Utility Manager 6 94,318.75 77,905.00 87,922.00 84,923.75 87,603.00 99,694.50 97,301.00 111,467.00 103,713.75 Utility Operator -Class D 13 58,163.67 46,426.00 57,782.00 51,685.42 53,394.00 64,397.00 59,384.00 72,488.00 64,641.92 Averages 8.57 DNU - did not use scree°, inforration City of Otsego, MN Information Position Surveyed Min Diff % Mid Diff % Max Diff % Accountant 59,583.00 (4,413.00) -7.41% 66,413.00 (4,988.86) -7.51% 74,025.00 (47782.71) -6.46% Administrative Assistant 47,195.00 170.64 0.36% 52,605.00 (517.95) -0.98% 58,635.00 (586.55) -1.00% Building Permit Technician 47,195.00 (982.78) -2.08% 52,605.00 (1 , 871.78) -3.56% 58,635.00 (27140.78) -3.65% City Administrator 113,107.00 (8,921.07) -7.89% 126,071.00 (10,369.65) -8.23% 140,521.00 (10,265.87) -7.31% City Clerk 63,158.00 (2,922.47, 4.63% 70,397.00 (3,639.98) -5.17% 78,466.00 (3,527.50) 4.50% Deputy Clerk 47,195.00 (3,044.00) -6.45% 52,605.00 (3,916.33) -7.44% 58,635.00 (4,168.67) -7.11% Finance Director 94,966.00 (4,568.33) -4.81% 105,852.00 (5,530.50) -5.22% 117,984.00 (5,246.67) 4.45% Fleet Maintenance Technician 53,029.00 (3,526.92) -6.65% 59,107.00 (3,610.39) -6.11% 65,882.00 (2,820.62) 4.28% Human Resource Generalist 47,195.00 (3,139.00) -6.65% 52,605.00 (5,083.00) -9.66% 58,635.00 (6,407.00) -10.93% Lead Parks Maintenance 53,029.00 (2,091.00) -3.94% 59,107.00 (2,898.00). 4.90% 65,882.00 (3,008.00) 4.57% DNU - Parks and Recreation Operations Coordinator 71 4r' 95:00 -2-60-:00 58-6 35=00 Park Maintenance 1 42,004.00 (6,013.92) -14.32% 46,818.00 (8,110.96) -17.32% 52,185.00 (9,655.00) -18.50% DNU - Parks and Recreation Director 7 5 222-00 831844:00 93 455:00 Receptionist Office Assistant 37,383-00 (2,546.50) -6-81% 41,668-00 (3,844.23) -9.23%. 46,444.00 (47650.96) -10-01% DPI' - Recreation Coordinator 47.195=00 605:00 552 vf- 58.635:00 Street Maintenance 1 42,004.00 (5,138.00') -12.23% 46,818.00 (5,525.00) -11.80% 52,185.00 (5,359.00) -10.27% Street Maintenance 11 50,027.00 19.08 0.04% 55,761.00 (1,225.92) -2.20% 62,153.00 (1,874.64) -3.02% Street Operations Foreperson 56,211.00 (3,801.67) -6.76% 62,653.00 (4,454.00) -7.11% 69,835.00 (4,366.33) -6.25% Street Operations Manager 79,736.00 (4,170.50) -5.23% 88,875.00 (5,235.08) -5.89% 99,062.00 (5,251.67) -5.30% Utility Billing Clerk 47,195.00 (1,514.50) -3.21% 52,605.00 (2,678.69) -5.09% 58,635.00 (3,222.88) -5.50% Utility Foreperson 56,211.00 (2,937.33) -5.23% 62,653.00 (4,700.83) -7.50% 69,835.00 (5,724.33) -8.20% Utility Manager 79,736.00 (5,187.75) -6.51% 88,875.00 (5,443.75) -6.13% 99,062.00 (4,651.75) 4.70% Utility Operator -Class D 47,195.00 (4,490.42) -9.51% 52,605.00 (5,558.67). -10.57% 58,635.00 (6,006.92) -10.24% Averages (3,460X) -6.00% (4,460.118) -7.08% (4,685.89) -6.81% DNLj - did not use survey nformaflon APPENDIX II Compensation Plan and Position Assignment Pay Plan Between Grades: 6% %Between Steps: 2.75% I Range: 24.24% Starting midpoint: 41,766.39 ................... Step Pts Grade 1 2 3 4 5 6 7 8 9 0 - 93 1 37,471.37 38,501.84 39,560.64 40,648.55 41,766.39 42,914.97 44,095.13 45,307.74 46,553.71 94 - 112 2 39,719.66 40,811.95 41,934.28 43,087.47 44,272.37 45,489.86 46,740.83 48,026.21 49,346.93 113 - 131 3 42,102.84 43,260.66 44,450.33 45,672.72 46,928.72 48,219.26 49,545.29 50,907.78 52,307.74 132 - 151 4 44,629.01 45,856.30 47,117.35 48,413.08 49,744.44 51,112.41 52,518.00 53,962.25 55,446.21 152 - 173 5 47,306.75 48,607.68 49,944.39 51,317.86 52,729.11 54,179.16 55,669.08 57,199.98 58,772.98 174 - 197 6 50,145.15 51,524.14 52,941.06 54,396.94 55,892.85 57,429.90 59,009.23 60,631.98 62,299.36 198 - 223 7 53,153.86 54,615.59 56,117.52 57,660.75 59,246.42 60,875.70 62.549.78 64,269.90 66,037.32 224 - 251 8 56,343.09 57,892.53 59,484.57 61,120.40 62,801.21 64,528.24 66.302.77 68,126.09 69,999.56 252 - 281 9 59,723.68 61,366.08 63,053.65 64,797.62 66,569.28 68,399.94 70.280.93 72,213.66 74,199.54 292 - 314 10 63,307.10 65,049,04 66,836.86 68,674.88 70,563.44 72,503.93 74,497.79 76,546.48 78,651.51 315 - 350 11 67,105.52 68,950.93 70,847.08 72,795.37 74,797.24 76,854.17 79,967.66 81,139.27 83,370.60 351 - 389 12 71,131.86 73,087.98 75,097.90 77,163.09 79,285.08 81,465.42 83,705.72 86,007.62 88,372.83 390 - 431 13 75,399.77 77,473.26 79,603.77 81,792.88 84,042.18 86,353.34 88,728.06 91,168.08 93,675.20 432 - 476 14 79,923.75 82,121.66 84,380.00 86,700.45 89,084.71 91,534.54 94,051.74 96,638.17 99,295.72 477 - 521 15 84,719.18 87,048.95 89,442.80 91,902.48 94,429.80 97,026.62 99,694.85 102,436.46 105,253.46 522 - 566 16 89,802.33 92,271.89 94,809.37 97,416.63 100,095.58 102,848.21 105,676.54 108,582.64 111,568.67 567 - 614 17 95,190.47 97,808.21 100,497.93 103,261.62 106,101.32 109,019.11 112,017.13 115,097.60 118,262.79 615 - 662 18 100,901.90 103,676.70 106,527.81 109,457.32 112,467.40 115,560.25 118,738.16 122,003.46 125,358.55 663 - 710 19 106,956.01 109,897.30 112,919.48 116,024.76 119,215.44 122,493.87 125,862.45 129,323.67 132,880.07 711 - 761 20 113,373.37 116,491.14 119,694.64 122,986.25 126,368.37 129,843.50 133,414.20 137,083.09 140,852.87 762 - 812 21 120,175.77 123,480.61 126,876.32 130,365.42 133,950.47 137,634.11 141,419.05 145,308.07 149,304.04 792 - 842 22 127,386.32 130,889.44 134,488.90 138,187.35 141,987.50 145,892.16 149,904.19 154,026.55 158,262.29 836 - 886 23 135,029.501 138,742.81 142,558.241 146,478.59 150,506.75 154,645.68 158,898.44 163,268.15 167,758.02 10 Position Listing Points Department Division Title Proposed Grade 1 5 9 108 Building N/A Receptionist Office Assistant 2 39,719.66 44,272.37 49,346.93 167.5 Parks and Recreation N/A Park Maintenance I 5 47,306.75 52,729.11 58,772.98 158 Streets N/A Street Maintenance 5 47,306.75 52,729.11 58,772.98 1801 Administration N/A Administrative Assistant 6 50,145.15 55,892.85 62,299.36 183 Administration N/A Deputy Clerk 6 50,145.15 55,892.85 62,299.36 183 Building N/A Building Permit Technician 6 50,145.15 55,892.85 62,299.36 178 Finance N/A Utility Billing Clerk 6 50,145.15 55,892.85 62,299.36 193 Utilities N/A Utility Operator -Class D 6 50,145.15 55,892.85 62,299.36 195 Parks and Recreation N/A Parks and Recreation Operations Coordinator 6 50,145.15 55,892.85 62,299.36 200 Administration N/A HRGeneral ist 7 53,153.86 59,246.42 66,037.32 198 Parks and Recreation N/A Recreation Coordinator 7 53,153.86 59,246.42 66,037.32 220 Streets N/A Street MaintenanceI1 7 53,153.86 59,246.42 66,037.32 218 Utilities N/A Utility Operator -Class C 7 53,153.86 59,246.42 66,037.32 240 Streets N/A Fleet Maintenance Technician 8 56,343.09 62,801.21 69,999.56 250 Parks and Recreation N/A Lead Parks Maintenance 8 56,343.09 62,801.21 69,999.56 2651 Streets N/A Street Operations Foreperson 9 59,723.68 66,569.28 74,199.54 262.5 Utilities N/A Utility Foreperson 9 59,723.68 66,569.28 74,199.54 313 Finance N/A Accountant 10 63,307.10 70,563.44 78,651.51 317.5 Administration N/A City Clerk 11 67,105.52 74,797.24 83,370.60 475 Parks and Recreation N/A Parks and Recreation Director 14 79,923.75 89,084.71 99,295.72 500 Streets N/A Street Operations Manager 15 84,719.18 94,429.80 105,253.46 5151 Utilities N/A Utility Manager 15 84,719.18 94,429.80 105,253.46 635 Finance N/A Finance Director 18 100,901.90 112,467.40 125,358.55 7751 Administration N/A City Administrator 21 120,175.77 133,950.47 149,304.04