Loading...
3 - Community SurveyCity of Otsego Community Survey Version 4 – July 13, 2021 1 Hello. I’m calling on behalf of the City of Otsego to ask local residents for their perspective about the City and the services it provides. This survey will take approximately fifteen minutes, and your answers to the questions are very important. All of your answers will be strictly confidential. May I please speak with (NAME FROM LIST)? IF NEEDED AT INTRODUCTION: This is a survey about the City of Otsego. I am not trying to sell anything. IF NEEDED AT INTRODUCTION: If now is not a convenient time, can you let me know a better time so I can call back? IF NEEDED AT INTRODUCTION BECAUSE THE PERSON ASKS WHY YOU NEED TO SPEAK TO THE LISTED PERSON, OR IF THEY ASK TO PARTICIPATE INSTEAD: For statistical purposes, this survey can only be completed by this particular person. If you are driving a car or doing any activity requiring your full attention right now, I need to call you back later. The first question is: Q1: Are you registered to vote at [ADDRESS]? 1. Yes (GOTO Q2) 2. No (TERMINATE) 3. DK/REFUSED (TERMINATE) Q2: How many years have you lived in Otsego? (record integer value) ____ QUALITY OF LIFE Q3: How would you rate the quality of life in Otsego? 1.Excellent 2.Good 3.Fair 4.Poor 5.DK/REFUSED Q4: In your opinion, what is the most important item the City should focus on in the coming years? (OPEN) CITY SERVICES Q5: How would you evaluate the value of services you receive from the City? 1.Excellent value for money 2.Good value for money 3.Fair value for money 4.Poor value for money 5.DK/REFUSED Commented [AF1]: Have this be the last question. Item 3 City of Otsego Community Survey Version 4 – July 13, 2021 2 Q6: In the past 12 months, have you communicated by email, phone or in person with one or more of the City’s departments? 1. Yes 2. No 3. DK/REFUSED Q7: How would you rate your experience communicating with City staff? 1. Excellent 2. Good 3. Fair 4. Poor 5. DK/REFUSED PARKS & REC Q8: How would you rate the quality of the parks and recreation facilities provided by the City? 1. Excellent 2. Good 3. Fair 4. Poor 5. DK/REFUSED Q9: What should be the City’s top priority for future improvements to the parks system? 1. Additional amenities at existing parks 2. New parks 3. Additional trails 4. Improved restrooms 5. Splash Pad expansion 6. Better river access 7. Natural areas and open spaces 8. Other 9. Nothing 10. DK/REFUSED PUBLIC SAFETY Q10: How safe do you feel when you are at your home? 1. Extremely safe 2. Very safe 3. Somewhat safe 4. Slightly safe 5. Not at all safe 6. DK/REFUSED City of Otsego Community Survey Version 4 – July 13, 2021 3 Q11: How safe do you feel when you are outside in public spaces around Otsego? 1. Extremely safe 2. Very safe 3. Somewhat safe 4. Slightly safe 5. Not at all safe 6. DK/REFUSED Q12: Over the past 12 months, how has your sense of safety in Otsego changed? 1. I feel much safer 2. I feel somewhat safer 3. My feelings haven’t changed 4. I feel somewhat less safe 5. I feel much less safe 6. DK/REFUSED Q13: How well is your law enforcement agencyAs the City’s law enforcement agency, how well is the Wright County Sheriff’s Department addressing the problems that most concern you? 1. Excellent 2. Good 3. Fair 4. Poor 5. DK/REFUSED Q14: The City of Otsego shares municipal fire services with neighboring communities. How important is it to you that a fire department be operated by the City directly rather than sharing? 1. Extremely important 2. Very important 3. Somewhat important 4. Not very important 5. DK/REFUSED Q15: Are you willing to pay more to improve the response times for fire and emergency services? 1. Not at all willing 2. Slightly willing 3. Somewhat willing 4. Very willing 5. Extremely willing 6. DK/REFUSED City of Otsego Community Survey Version 4 – July 13, 2021 4 Q16: If the City of Otsego started a program and offered training to assist with local emergencies, would you be willing to volunteer your time? 1. Yes (GOTO Q18) 2. No (GOTO Q19) 3. DK/REFUSED (GOTO Q19) Q17: How many hours per week would you be able to volunteer for a local emergency service? 1. Less than 5 hours per week 2. 5 to 10 hours per week 3. More than 10 hours per week 4. DK/REFUSED UTILITIES Q18: How would you rate the quality of the water provided by the City? 1. Excellent 2. Good 3. Fair 4. Poor 5. Doesn’t apply/private well water 6. DK/REFUSED STREETS Q19: How would you rate the quality of the streets in your neighborhood? 1. Excellent 2. Good 3. Fair 4. Poor 5. DK/REFUSED Q20: How would you rate the quality of snow plowing in the City? 1. Excellent (GOTO Q23) 2. Good (GOTO Q23) 3. Fair (GOTO Q23) 4. Poor (GOTO Q22) 5. DK/REFUSED (GOTO Q23) Q21: What should the City do to improve its snow plowing? (OPEN) Q22: Are you in favor of the use of golf carts or ATV’s on local neighborhood streets? 1. Yes 2. No 3. Don’t care City of Otsego Community Survey Version 4 – July 13, 2021 5 4. DK/REFUSED COMMUNICATIONS Q23: From which of these sources are you most likely to seek out information about the City? 1. Social media 2. City website 3. Mobile phone app 4. City newsletters 5. Local newspaper 6. Other: 7. DK/REFUSED Q24: What information from the City are you most interested in receiving? 1. City finance reports 2. Road closures and detours 3. Community events 4. New housing and commercial buildings 5. City Council agendas 6. Something else: 7. DK/REFUSED ECONOMIC DEVELOPMENT Q25: Do you work in the City of Otsego? 1. Yes 2. No 3. DK/REFUSED I’m going to list several types of businesses. For each one, please tell me how much that kind of business is needed in Otsego. (RANDOM ORDER) High need Medium need Low need Not needed DK/ REFUSED Q26: Manufacturing and construction 1 2 3 4 5 Q27: Retail shops 1 2 3 4 5 Q28: Service businesses 1 2 3 4 5 Q29: Restaurants 1 2 3 4 5 Q30: Drive-through restaurants 1 2 3 4 5 Q31: Offices 1 2 3 4 5 Q32: Medical clinics 1 2 3 4 5 City of Otsego Community Survey Version 4 – July 13, 2021 6 COMMUNITY IDENTITY Q33: How would you rate the general condition and appearance of the City? 1. Excellent 2. Good 3. Fair 4. Poor 5. DK/REFUSED Q34: What aspect of Otsego do you identify with the most? 1. Neighborhoods 2. Schools 3. Youth athletics 4. City parks 5. Churches 6. Business community 7. Other: 8. DK/REFUSED Thank you for your time.