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Item 5.2 -Elk River-Allina July-Sept 2021 OtsegoOtsego Volume and Response Times Report Response times are defined as the duration between dispatch phone pick up and time the unit arrived on scene. Responses are included in this report if: City = Otsego AND Call priority = 911 AND Call disposition = Completed, Completed Transport, Evaluated Signed, No Load, No Load - Patient Treated, Cancelled by Caller Elk River Ambulance 7.00 Average Response Time (Min)Total Responses Transports(July)No Load Cancelled by Caller 911 Emergent 16:42 25 17 4 4 911 Non-Emergent 15:53 11 9 0 2 8.00 Average Response Time (Min)Total Responses Transports(August)No Load Cancelled by Caller 911 Emergent 16:17 48 35 4 9 911 Non-Emergent 18:57 15 10 3 2 9.00 Average Response Time (Min)Total Responses Transports(September)No Load Cancelled by Caller 911 Emergent 15:59 61 42 6 13 911 Non-Emergent 17:51 14 6 3 5 0 4 8 12 16 20 7.00 8.00 9.00 911 Emergent 911 Non-Emergent MonthMinutesAverage Response Time by Month For Elk River Ambulance Item 5.2 Elk River Ambulance Providing Mutual Aid 7.00 Average Response Time (Min)Total Responses Transports(July)No Load Cancelled by Caller 911 Emergent 26:31 1 1 0 0 9.00 Average Response Time (Min)Total Responses Transports(September)No Load Cancelled by Caller 911 Non-Emergent 1 0 1 0 0 4 8 12 16 20 24 28 7.00 9.00 911 Emergent 911 Non-Emergent MonthMinutesAverage Response Time by Month For Elk River Ambulance Providing Mutual Aid Elk River ERV 7.00 Average Response Time (Min)Total Responses Transports(July)No Load Cancelled by Caller 911 Emergent 8:16 26 1 4 21 911 Non-Emergent 9:37 11 2 1 8 8.00 Average Response Time (Min)Total Responses Transports(August)No Load Cancelled by Caller 911 Emergent 8:44 48 1 2 45 911 Non-Emergent 9:16 15 0 2 13 9.00 Average Response Time (Min)Total Responses Transports(September)No Load Cancelled by Caller 911 Emergent 8:35 62 3 6 53 911 Non-Emergent 7:51 14 1 3 10 0 2 4 6 8 10 7.00 8.00 9.00 911 Emergent 911 Non-Emergent MonthMinutesAverage Response Time by Month For Elk River ERV Elk River ERV Providing Mutual Aid 7.00 Average Response Time (Min)Total Responses Transports(July)No Load Cancelled by Caller 911 Emergent 1 0 0 1 -6 -4 -2 0 2 4 6 7.00 911 Emergent MonthMinutesAverage Response Time by Month For Elk River ERV Providing Mutual Aid Buffalo 7.00 Average Response Time (Min)Total Responses Transports(July)No Load Cancelled by Caller 911 Emergent 15:37 23 17 4 2 911 Non-Emergent 13:01 4 0 2 2 8.00 Average Response Time (Min)Total Responses Transports(August)No Load Cancelled by Caller 911 Emergent 18:55 13 6 3 4 911 Non-Emergent 18:32 4 1 0 3 9.00 Average Response Time (Min)Total Responses Transports(September)No Load Cancelled by Caller 911 Emergent 14:15 24 16 2 6 911 Non-Emergent 19:59 9 3 2 4 0 4 8 12 16 20 7.00 8.00 9.00 911 Emergent 911 Non-Emergent MonthMinutesAverage Response Time by Month For Buffalo Buffalo Providing Mutual Aid 8.00 Average Response Time (Min)Total Responses Transports(August)No Load Cancelled by Caller 911 Emergent 26:32 1 1 0 0 9.00 Average Response Time (Min)Total Responses Transports(September)No Load Cancelled by Caller 911 Emergent 16:28 1 1 0 0 0 4 8 12 16 20 24 28 8.00 9.00 911 Emergent MonthMinutesAverage Response Time by Month For Buffalo Providing Mutual Aid