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Bldg Permit TechCITY OF se 0 MINNESOTA Position Description Position: Building Permit Technician Reports to: For Technical and Work Direction Supervision - City Planner For Administrative Supervision - Administrative Services Director Supervises: N/A FLSA Status: Non- exempt Pay Grade: 8 Date Approved: December 9, 2013 DESCRIPTION OF WORK General Statement of Duties: Performs skilled technical and administrative support work including scheduling and coordinating building inspections and processing building permits; performs related duties as required. Supervision Received: Works under the technical and work direction supervision of the City Planner and the administrative supervision of the Administrative Services Director Supervision Exercised: N/A. MAJOR JOB FUNCTIONS 1. Building Permits: a. Ensure building permit application materials are properly completed b. Prepare building permits including calculating and receipting fees; distribute permits and certificates of occupancy c. Communicate with applicant regarding permit d. Schedule inspections and coordinate activity of building inspectors e. Coordinate completion of building inspection processes and track pending applications f. Prepare enforcement notices, track completion of work ordered and follow- up on permit g. Monitor permit status, assist in coordinating follow-up, and prepare notification letters for expiring permits 2. Other Permits and Reports: a. Transmit applications for fence and grading permits to the City Engineer and City Planner b. Process administrative fence permits c. Prepare statistical and other building reports as required by State and City d. Transmits Gopher State One locate calls to City Engineer e. Provide building activity reports and information to the County Assessor 3. Customer Service: a. Serve as primary contact at public service counter and on telephone with builders, contractors and general public providing technical information relating to building code and ordinance requirements and processes for commercial and residential construction b. Provide information and answers questions on utilities, legal descriptions, lots size and other pertinent building related data c. Develop and maintain information sheets, checklists, maps and application forms for public use 4. Administrative Functions: a. Perform office support and management functions for building department b. Manage department records and file system c. Review building department administrative operations and recommend changes to improve efficiency and work flow d. Establish and oversee policies, procedures and practices for building permit administration e. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances 5. Other: a. Follow all safety procedures b. Provide exceptional customer service to residents, developers, elected and appointed officials c. Make decisions that are always in the best interest of the City, its residents and businesses d. Perform other duties and projects as assigned e. Confer with supervisor, peers, and employees to discuss issues and resolve issues f. Promote a positive and motivating environment KNOWLEDGE, SKILLS AND ABILITIES • Extensive knowledge of building permit and rental ordinance processes and procedures • Demonstrated knowledge of City operations, ordinances, policies and procedures relating to building permits. • Demonstrated knowledge of standard office practices, equipment, software including specialized building permit software, and procedures. • Knowledge of records retention and records management. • Considerable skill in performing mathematical calculations and preparing statistical reports. • Considerable skill to handle details, review applications and supporting materials. • Ability to establish effective working relationships and to communicate effectively, both orally and in writing, with customers, vendors, City staff, auditors and the general public. • Ability to research and analyze data, search records, determine alternatives, and make recommendations or implement changes as needed. • Ability to organize and prioritize the work and meet deadlines. • Ability to enter information with speed and accuracy and to maintain accurate and complete records and documentation. • Ability to work both independently and as part of a team. • Ability to plan, prioritize and organize the department's work. • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Three years of responsible administrative support experience involving heavy public contact, record keeping, and computer use. 2. Completion of relevant technical college coursework may substitute for one year of experience in administrative support. 3. Experience in the construction industry may substitute for up to one year of experience in administrative support. 4. High school graduation diploma PREFERRED QUALIFICATIONS 5. Completion of Building Permit Technical certification program 6. Experience using PermitWorks software 7. Experience in a construction inspection administrative support position PHYSICAL DEMANDS Must be able to sit for long periods of time and manipulate objects using fine motor skills or extended periods. Must have ability to bend, stoop, push, pull, and reach periodically. Note: This job description does not constitute a contract or employment agreement.