Licensing SpecialistLicensing Specialist
City of Otsego
Title of Class: Licensing Specialist
Revised Date: July 28, 2009
FLSA: Non -Exempt
DESCRIPTION OF WORK
General Statement of Duties: Performs routine to skilled administrative support and receptionist
work for the Administration Department; processes business, liquor, home occupation, rental,
garbage, peddler and solicitor licenses and provides administrative support to the City
Planner/Zoning Official on nuisance and property maintenance code violations; performs related
duties as required.
Supervision Received: Works under the general supervision of the City Clerk; receives work
direction from contracted planning staff.
Supervision Exercised: None.
TYPICAL DUTIES PERFORMED
The listed examples may not include all duties performed by all positions in this class. Duties
may vary somewhat from position to position within a class.
*Answers the main City phone line and greets individuals at the front counter; provides
information, answers questions and transfers calls to the appropriate City staff; issues dog
licenses, burning permits and other routine items.
*Accepts payments for licenses, permits and fines, records the payment and notifies others as
appropriate.
*Processes business, home occupation, rental housing, garbage hauler, and peddler and solicitor
licenses including reviewing applications for compliance with established requirements,
notifying the Sheriff's Office when required, sending renewal letters, entering
information into Permit Works and issuing licenses; may refer applications that do not
clearly meet requirements to City Planner or City Cleric for approval.
*Processes liquor licenses including reviewing applications, transmitting to Wright County for a
background check, preparing materials for the City Council agenda, obtaining the City
cleric's signature and issuing licenses once approved; transmits to State Alcohol and
Gambling Enforcement for approval.
*Responds to complaints of nuisance code violations and records information on form for Code
Enforcement Inspector; sends letters and issues citations, fines and administrative notices
as determined by the City Planning staff after their inspection.
*Reviews and approves sign permits for signs that meet zoning code requirements; refers
business and large signs to City Planning staff for approval.
Licensing Specialist
City of Otsego
*Responds to complaints of property maintenance violations, sends administrative notices and
citations; makes arrangements with contracting property maintenance firm to clean up the
property when property owner fails to do so within required time and prepares hearing
notices for assessments; maintains related records.
*Issues property management licenses for rental housing and home occupation permits when
requirements are met; sends administrative notices and fines for unpaid utility bills as
required by the Rental Ordinance.
*Assists the City Engineer and City Clerk with review of Master Street Address Guide; enters
addresses for new developments into building permit software and notifies appropriate
parties of address changes including Wright County, Sheriff and Post Office.
Types agendas, assembles packets and attends and records minutes at Park Commission
meetings.
*Answers phones and assists with counter work for the Building Safety Department when they
are not available and accepts payments.
*Assists with City elections as assigned by the City Cleric.
Performs research and completes special projects as assigned by the City Clerk.
*Receives and sends faxes and emails, makes copies and retrieves information from files as
needed.
*Maintains a variety of records and files related to work performed.
Performs other duties as needed or assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
*Considerable knowledge of nuisance and property maintenance codes and requirements.
*Considerable of knowledge of licensing requirements and processes.
*Considerable knowledge of standard office practices and procedures including the operation of
a personal computer with standard office software and office equipment.
*Working knowledge of City operations, ordinances, policies and procedures related to other
City Departments.
*Working knowledge of records retention and records management.
*Considerable skill in the operation of office equipment including operation of a personal
computer with standard office software including word processing, spreadsheet and
database software and the Internet.
*Considerable ability to communicate effectively and tactfully, both orally and in writing, with
City staff and contractors and the general public.
*Considerable ability to establish and maintain effective working relations with City staff and
contractors and the public.
*Considerable ability to explain and follow ordinance requirements and licensing and permit
processes relevant to the position.
*Considerable ability to review documents, detect and correct errors and notify appropriate
parties.
*Working ability to work independently and as a member of a team.
Licensing Specialist
City of Otsego
Working ability to prepare agendas, minutes, letters and hearing notices.
*Working ability to sit for long periods and use fine motor skills to operate a computer, office
equipment and to file and retrieve documents.
MINIMUM QUALIFICATIONS
Three years of administrative support experience involving considerable public contact, regular
operation of a personal computer with standard office software including word processing,
spreadsheet and database software and maintenance of records.
Prefer previous experience processing licenses and permits.
*Asterisked items are essential to the job.