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Item 5.2 Elk River Ambulance and Allina Health Oct-Dec 2023Otsego Volume and Response Times Report Response times are defined as the duration between dispatch phone pick up and time the unit arrived on scene. Responses are included in this report if: City = Otsego AND Call priority = 911 AND Call disposition = Completed, Completed Transport, Evaluated Signed, No Load, No Load - Patient Treated, Cancelled by Caller, No Transport Elk River Ambulance 10.00 Average Response Time (Min)Total Responses Transports(October)No Load Cancelled 911 Emergent 17:25 32 4 7 43 911 Non-Emergent 19:47 9 1 1 11 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 17:29 29 6 6 41 911 Non-Emergent 19:16 9 3 6 18 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 18:43 23 4 5 32 911 Non-Emergent 18:54 3 1 5 9 0 4 8 12 16 20 10.00 11.00 12.00 911 Emergent 911 Non-Emergent MinutesAverage Time by Month For Elk River Ambulance Item 5.2 Elk River Ambulance Providing Mutual Aid 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 11:57 1 0 2 3 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 0 1 0 1 0 2 4 6 8 10 12 11.00 12.00 911 Emergent MinutesAverage Time by Month For Elk River Ambulance Providing Mutual Aid Elk River ERV 10.00 Average Response Time (Min)Total Responses Transports(October)No Load Cancelled 911 Emergent 8:48 2 13 20 34 911 Non-Emergent 12:49 0 7 2 9 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 7:51 1 12 19 32 911 Non-Emergent 7:22 0 13 2 15 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 8:36 1 14 12 26 911 Non-Emergent 18:23 0 5 3 8 0 4 8 12 16 20 10.00 11.00 12.00 911 Emergent 911 Non-Emergent MinutesAverage Time by Month For Elk River ERV Elk River ERV Providing Mutual Aid 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 0 1 0 1 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 0 1 0 1 -6 -4 -2 0 2 4 6 11.00 12.00 911 Emergent MinutesAverage Time by Month For Elk River ERV Providing Mutual Aid Buffalo 10.00 Average Response Time (Min)Total Responses Transports(October)No Load Cancelled 911 Emergent 16:33 19 2 1 22 911 Non-Emergent 16:44 2 0 3 5 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 13:05 12 1 4 17 911 Non-Emergent 22:20 4 0 3 7 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 15:25 9 0 3 12 911 Non-Emergent 17:15 3 0 4 7 0 4 8 12 16 20 24 10.00 11.00 12.00 911 Emergent 911 Non-Emergent MinutesAverage Time by Month For Buffalo Buffalo Providing Mutual Aid 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 13:09 2 0 0 2 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 12:16 0 0 1 1 0 2 4 6 8 10 12 14 11.00 12.00 911 Emergent MinutesAverage Time by Month For Buffalo Providing Mutual Aid Otsego Volume and Response Times Report - Allina Response times are defined as the duration between unit assigned and time the unit arrived on scene (RT1). Responses are included in this report if: City = Otsego AND Call priority = 911 AND Call disposition = Completed, Completed Transport, Evaluated Signed, No Load, No Load - Patient Treated, Cancelled by Caller, No Transport Elk River Ambulance 10.00 Average Response Time (Min)Total Responses Transports(October)No Load Cancelled 911 Emergent 16:05 32 4 7 43 911 Non-Emergent 17:23 9 1 1 11 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 15:53 29 6 6 41 911 Non-Emergent 17:56 9 3 6 18 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 16:50 23 4 5 32 911 Non-Emergent 17:19 3 1 5 9 0 2 4 6 8 10 12 14 16 18 10.00 11.00 12.00 911 Emergent 911 Non-Emergent MinutesAverage Time by Month For Elk River Ambulance Elk River Ambulance Providing Mutual Aid 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 10:26 1 0 2 3 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 0 1 0 1 0 2 4 6 8 10 12 11.00 12.00 911 Emergent MinutesAverage Time by Month For Elk River Ambulance Providing Mutual Aid Elk River ERV 10.00 Average Response Time (Min)Total Responses Transports(October)No Load Cancelled 911 Emergent 7:21 2 13 20 34 911 Non-Emergent 11:01 0 7 2 9 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 6:30 1 12 19 32 911 Non-Emergent 6:27 0 13 2 15 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 7:29 1 14 12 26 911 Non-Emergent 17:23 0 5 3 8 0 2 4 6 8 10 12 14 16 18 10.00 11.00 12.00 911 Emergent 911 Non-Emergent MinutesAverage Time by Month For Elk River ERV Elk River ERV Providing Mutual Aid 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 0 1 0 1 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 0 1 0 1 -6 -4 -2 0 2 4 6 11.00 12.00 911 Emergent MinutesAverage Time by Month For Elk River ERV Providing Mutual Aid Buffalo 10.00 Average Response Time (Min)Total Responses Transports(October)No Load Cancelled 911 Emergent 15:26 19 2 1 22 911 Non-Emergent 15:53 2 0 3 5 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 12:14 12 1 4 17 911 Non-Emergent 21:06 4 0 3 7 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 14:24 9 0 3 12 911 Non-Emergent 15:38 3 0 4 7 0 4 8 12 16 20 24 10.00 11.00 12.00 911 Emergent 911 Non-Emergent MinutesAverage Time by Month For Buffalo Buffalo Providing Mutual Aid 11.00 Average Response Time (Min)Total Responses Transports(November)No Load Cancelled 911 Emergent 12:15 2 0 0 2 12.00 Average Response Time (Min)Total Responses Transports(December)No Load Cancelled 911 Emergent 11:31 0 0 1 1 0 2 4 6 8 10 12 14 11.00 12.00 911 Emergent MinutesAverage Time by Month For Buffalo Providing Mutual Aid