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05-11-09 WSMEMO Date: May 5, 2009 To: Mayor & Council From: City Administrator Mike Robertson Re: Review of Salary Plan Council has set two workshops to review the current salary system. One at the end of the Council meeting on Monday, May 11th and one on Monday, June 1st at 5:30 p.m. that personnel consultant Sherrie Le has been invited to. To help focus discussion I have listed the types of salary plans that Finance Director Gary Groen, Personnel Consultant Sherrie Le and I are aware of and what we feel are the pros and cons of each. OPTION 1 - Determine salary increases yearly based on Council discussion as part of the annual budget. PROS: It provides maximum flexibility for the City Council by not locking them into any system. CONS: Staff wonders what information Council uses to make the salary determinations, which makes it difficult for employees to understand how their performance relates to their pay. It does not provide for individual discussion based on merit or performance unless we close the meeting or violate State Data Practices laws. There is a tendency to treat all employees the same, without regard for differences in how they perform and how long they have worked for the City. Having Council set salary increases without the supervisor's evaluation of employees minimizes the supervisor's role. Supervisors are paid to evaluate employees because they assign and review their work and direct and observe their performance on a daily basis. There is also greater potential to fall out of compliance with the State Pay Equity law and increase exposure to pay discrimination lawsuits. Having no pay system makes it very difficult to maintain internal equity or external comparability which can create employee unrest and turnover. OPTION 2 - Grant supervisors the authority to yearly divide among their employees a set amount of dollars awarded to each department based on Council discussion. PROS: Council maintains control of the total cost of pay increases while supervisors make the determination who gets what share based on their more comprehensive understanding of an employee's performance. Provides an incentive for employees to perform well above expectations. Allows supervisors to reward higher performers and lower performers differently. CONS: Some supervisors don't like to make these types of distinctions about their employees. Some employees feel this gives too much power to their supervisor. This could create hard feelings between employees because when one employee gets more, the rest get less because it is a defined amount per department. This does not take into consideration the length of time an employee is with the City. There is greater risk of potential pay discrimination lawsuits. It does not take internal equity into consideration and so it may impact Pay Equity compliance. OPTION 3 - Determine salary increases yearly based on market comparable salary ranges with defined steps whereby employees advance a step yearly based on satisfactory performance. The salary step system is updated annually based on market conditions and budget considerations. PROS: It is easy for supervisors to define for staff what the salary system is and how they can improve their salaries. There is a rational, predictable systematic method, which pays an employee more over time as they learn, grow and increase their value to the organization. It is easier to defend the City from pay discrimination lawsuits. An employee whose performance is below satisfactory is not rewarded with a pay increase. It can easily be calculated by the Finance Department, well ahead of budget discussions. It provides for the salary ranges to be updated to remain comparable to the relevant labor market. CONS: Some Council members feel there are not enough requirements for people to earn their step increase, that it is too automatic. Having automatic step increases based only on time in position and a "pass/fail" performance system does not 2 reward the truly strong performers. It does not provide an incentive to perform at a higher level than satisfactory. It does not integrate internal equity as measured by an objective job evaluation system as required by the State Pay Equity law. OPTION 4 - Determine salary increases yearly based on market comparable salary ranges in a salary step system whereby employees advance in pay based on satisfactory performance AND satisfaction of performance criteria and goals listed in the annual performance review plan. The salary step system periodically is changed based on market conditions. PROS: It is easy for supervisors to define for staff what the salary system is and how they can improve their salaries, while at the same time it provides objective criteria tying pay to a defined set of performance expectations. It is easier to defend the City from Pay Discrimination lawsuits. It allows for specific, timely annual goals to be considered along with more general performance consideration such as communication skills, teamwork, customer services, etc. It does not reward poor performers. CONS: It does not provide an incentive to perform above satisfactory. It does not integrate internal equity as measured by an objective job evaluation system as required by the State Pay Equity law. OPTION 5 - Establish salary ranges that align reasonably well with comparable positions in other cities as well as internal equity using a job evaluation system as required by the State Pay Equity law. Provide defined steps that provide an increase from date of hire through 7 or 8 years of employment. Keep the salary ranges in line with the overall market by using the League of MN Cities Salary Survey data every five years. Review the salary ranges annually to maintain comparability to the market, providing cost of living increases to the ranges as appropriate based on budget considerations as well as market factors. Adopt a pay for performance component that ties step increases to performance, allowing differentiation between below satisfactory, fully satisfactory and superior performers - with 3 the first category receiving no pay increase, the second one step and the third one and one half steps - up to the salary range maximum. Performance will be evaluated using the performance evaluation form, career development programs and specific annual goals for each position. PROS: Provides a professional, objective pay system that rewards employees who learn, grow and contribute to the success of the department and organization. This type of system provides an incentive for superior performance. Below satisfactory performance is not rewarded. The pay system remains market comparable with consideration to the budget. Employees in more responsible, complex jobs, requiring higher level knowledge and planning are paid more than those who are in less demanding jobs. Provides a method for determining pay that rewards employees who do a great job, while maintaining compliance with relevant State and Federal laws. Provides for clear communication of performance expectations and strengthens the supervisor's role in evaluating employees who they supervise. CONS: Requires the supervisor to establish specific goals and expectations and evaluate employees based on a number of criteria. Is more time consuming for supervisors. DISCUSSION - The City used to determine salaries based on Option 1 until 2006 when an Option 3 salary step system was set up. Right now Otsego officially uses Option 3 and we have developed performance criteria to change to Option 4. Last fall though, the Council departed from the step system and went back to Option 1. Option 5 is a more comprehensive approach incorporating internal equity as measured by a job evaluation system and a greater degree of pay for performance. Sherrie Le is familiar with this type of pay system and recommends it. Department heads are willing to work under any system and would like to have one system firmly established. However, they would prefer an understandable, objective system that considers both internal equity and what other comparable cities pay for similar positions be adopted. That would allow employees to be able to plan for increases in pay so they can better manage their own finances. The extent to which performance is tied to pay is up 4 to the City Council. A system with salary ranges that are aligned with the market and provide for increases over several years from date of hire helps attract and retain better employees and assists in fostering good employee morale. A system that incorporates internal equity ensures compliance with the State Pay Equity law and provides employees with a sense of equity. A performance pay component provides the ability to reward those who clearly perform above expectations, while not rewarding those who do not meet expectations. 5