ITEM 4.2A & 4.2B Water Tower #1/Water Tower #3Ot
STe F o
MINNESOTA
DEPARTMENT INFORMATION
Request for
City Council Action
ORIGINATING DEPARTMENT:
Utilities
REQUESTOR:
City Utilities Manager
Neidermeier
MEETING DATE:
January 25, 2016
PRESENTER(s):
REVIEWED BY:
ITEM #:
City Utilities Manager
Finance Director Flaherty
4.2A) Water Tower 1
Neidermeier
Engineering and
Specifications
4.2 B) Water Tower 3 Mixer and
Exterior Cleaning
AGENDA ITEM DETAILS
RECOMMENDATION:
City staff recommends approval of:
A.) KLM Engineering for Water Tower 1 Engineering and Specification for a total proposal cost not
to exceed $59,948.00.
B.) KLM Engineering for Water Tower 3 exterior cleaning and mixer addition for total proposal cost
of $28,875.00.
ARE YOU SEEKING APPROVAL OF A CONTRACT? IS A PUBLIC HEARING REQUIRED?
No No
BAC KG RO U N DM U STI F I CATI O N:
Staff has met with KLM Engineer in preparation for upcoming Water Tower work based on discussions
from the January 11th Special Council Meeting as summarized below.
Tower Interior Cleaning:
KLM Engineering has provided proposals for Water Tower 1 disinfection and Water Tower 3 cleaning for
a total of $4500.00. The amount is within the 2016 scheduled Water Operations Budget of $6000. Staff
has reviewed the proposals and will proceed with interior tower cleaning spring of 2016.
Water Tower 1 Coating Replacement:
Tower inspections conducted in 2015 recommended coating replacement for Water Tower 1. KLM
Engineering has provided proposals for Engineering and Construction Specifications necessary to bid the
2017 project. The 2016 Capital Improvement Plan identifies $428,600.00 the recoating. A portion of
this funding will be used in 2016 for the Engineering and Specification as it relates to the rehabilitation
of Tower 1, supports Tower 3 mixer installation and exterior cleaning. The remaining Capital Funds will
be available in 2017 to complete Tower 1 coating replacement and mixer installation.
CIP Funded Proposal Summary:
2016:
Water Tower 1 Engineering and Specification —April completion $9,500.00
Water Tower 3 exterior cleaning - April $9,875.00
Water Tower 3 mixer addition - April $19,000.00 +electrical and
SCADA connection
2017:
Construction Management and Observation Not to Exceed $50,448.000
Water Tower 1 Mixer addition - Estimate $21,000.00
Water Tower 1 Repairs — Estimate $320,000.00
Antenna Inspections are included in the proposals however the dollar values are expected to be
escrowed and funded by the Antenna Providers.
Per Cellular Provider $7,000.00
Nextera Antenna inspections Fixed $2,000.00
KLM Engineering has provided the City services for tank and antenna inspections, has a strong team of
qualified and knowledgeable inspectors providing excellent experiences to date. Staff recommends
entering into agreements of included proposals.
SUPPORTING DOCUMENTS: (X) ATTACHED
List: KLM Proposals
MOTION: (Please word motion as you would like it to appear in the minutes.)
A.. Motion to approve KLM Proposals for Water Tower 1 Engineering and Specification for a total
proposal cost not to exceed $59,948.00.
B.) Motion to approve KLM Proposals for Water Tower 3 exterior cleaning and mixer addition for a total
proposal cost of $28,875.00.
BUDGET INFORMATION
FUNDING: BUDGETED: (X) YES
601— Water Capital Fund $88,823.00 - -
ICTInN TAKEN
❑ APPROVED AS REQUESTED ❑ DENIED ❑ TABLED ❑ OTHER (List changes)
COMMENTS:
January 13, 2016
Mr. Kurt Neidermeier
Utility Operations Supervisor
City of Otsego
13400 90th Street NE
Otsego, Minnesota 55330
P.O. Box 897 ® 3394 Lake Elmo Ave. N. e Lake Elmo, MN 55042
('651) 773-51 I1 C Fax (65I) 773-5222
By Email Only
RE: Proposal to Prepare Specifications and Provide Inspection Services During the
Reconditioning of the 400,000 Gallon Elevated Water Tower Located in Otsego, Minnesota.
Dear Mr. Neidermeier:
Thank you for the opportunity to submit this proposal for specification preparation and
inspection services during structural repairs, surface preparation and coatings application for the
interior and exterior on the above referenced tank.
Potential Benefits to the City of Otsego
We propose to prepare a specification package specifically designed for water storage tank
reconditioning. Our experience has shown that the more comprehensive the specification is,
the more likely the project is completed on time, on budget, and with quality workmanship.
The KLM specifications will reduce the occurrence of contractor requests for change orders
during reconditioning. Without complete information, contractors can claim that unknown
conditions are present that were not included in the bidding specifications.
• Today's protective coating systems are designed to last 20-30 years with only minor
maintenance. Tight project specifications and full-time inspections give the coating systems
the opportunity to realize their intended service life.
Inspection by KLM Certified Welding Inspectors during structural repairs and NACE
Coating Inspectors during coating reconditioning ensures that the work performed by the
contractor is in conformance with the specifications, so that it can maximize its life
expectancy. KLM's inspectors monitor workmanship during all phases of work and approve
the contractor's work. Utilizing this process, maintenance costs will be reduced by
decreasing the number of reconditioning cycles over the life of the tank.
Our project administration and inspection services provide a buffer between the project
specifications and the real world challenges that can negatively impact project performance.
To initiate the project correctly, KLM project management ensures that bids are advertised
correctly, bidders are qualified, proposals are evaluated for conformance to contract
documents, and that the low qualified bidder(s) is recommended.
City of Otsego, MN
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• Prior to and during the project, we will work with you to tailor a customized approach to
project management that fits your requirements. For some clients, a "turnkey" approach is
appropriate and we provide complete project management from start to finish. Other clients
prefer to perform one or more of the project administration duties as this fits their system.
We can derive a balanced approach to project management that suits you.
Proposal Cost Summar
1. Design Services Fixed Fee
$9,500.00
Total Estimated KLM Cost in 2016
$9,500.00
2. Construction Management 2017 Not to Exceed
$2,620.00
3. Construction Observation 2017 Not to Exceed
$47,828.00
Total Estimated KLM Cost in 2017
$50,448.00
4. Warranty Inspection 2019 Fixed
$2,400.00
5. Antenna Inspections Per Provider
$7,000.00
6. Nextera Antenna inspections Fixed
$2,000.00
City of Otsego Project Work Plan
Upon execution of a contract for Engineering and Inspection Services,
KLM Engineering, Inc.
proposes the following schedule to perform the proposed work utilizing the listed project team.
City of Otsego order to proceed:
1. Preliminary Specifications
Completed by April 4, 2016
2. Design Services
Completed by April 18, 2016
3. Construction Management
Spring Construction: Completed by June 30, 2017
4. Inspection Services
Spring Construction: Completed by June 30, 2017
City of Otsego, MN
Scope of Work: Project Specifications
The project specifications will include:
Section A Advertisements for Bids
This section provides a detailed description of the project and meets the
requirements for legal advertisements.
Section B Instruction to Bidders
This section provides precise instructions to bidders including the scope of
work, insurance, payments, time of completion, bidder qualifications,
taxes and permits, legal requirements, performance and payment bonds
and other important project information.
Section C Proposal
This section contains the bid proposals; construction time frame alternate
bid proposals, legal requirements, and the bidder and subcontractor
qualification forms.
Section D Project Requirements
This section includes a complete description of the project, project
schedule(s), execution of contract documents; notice to proceed, project
meetings, quality assurance, liquidated damages, and legal and technical
requirements for executing the scope of work.
Section E Technical Specifications
This section details the technical specifications for structural
modifications, surface repairs, interior and exterior surface preparation,
exterior abrasive blast containment, disposal of spent abrasives,
dehumidification, lettering and logo, submittals, workmanship,
unfavorable weather conditions, surface coating and material, repair work,
health and sanitary facilities, clean up, ventilation and safety requirements,
superintendent, inspection of work, sterilization of tank interiors, and
containment plan.
Section F Supplemental Conditions
This section supplements or amends the General Conditions and/or other
provisions of the Contract Documents.
Section G General Conditions
This section includes all the General Conditions designed for water tank
reconditioning, such as authority of the Engineer, engineering inspection,
modifications, additions and subtractions of scope of work, extensions of
City of Otsego, MN
time, insurance and other appropriate items.
Section H Contract Documents
This section provides the form of agreement to be used between the
Owner and Contractor.
Section I Payment and Performance Bond
As of July 31, 1994, Minnesota State Law requires separate bonds for
payment and performance.
Section J Inspection Report
This section includes enclosure of past inspection reports with copies of
color photographs. This provides the bidders with a clear perspective of
the interior conditions of the tank(s) and the scope of work involved.
Section K Drawings
This section includes drawings, which define structural repairs or
modifications and welding definitions.
Section L Surface Preparation Requirements
This section references excerpts from NACE Standard Practice SP0178-
2007 Standard Practice: Design, Fabrication, and Surface Finish Practices
for Tanks and Vessels to Be Lined for Immersion Services for defining
welding and grinding requirements of the structural repair or
modifications.
Section M Existing Paint Test Results
This section contains paint chip test results for lead and chromium used to
calculate the risk factor and classification of containment required for
conformance with Federal and State Environmental Regulations.
Section N Lettering and Logo (optional)
If required, this section includes drawings of any required lettering and
logo.
Section O Additional Owner Specification Requirements (optional)
This section is available for additional Owner Specification requirements.
City of Otsego, MN
Design
KLM will also perform at a minimum, the following related specification services:
1. Meet with the city to review plans and specifications.
2. Produce one (1) preliminary and seven (7) completed copies of the specifications for
the city and bidders.
3. Advertise the project to meet state bid requirements.
4. Issue the specifications to prospective bidders.
5. Respond in writing to bidder questions, which require formal clarifications.
6. Issue addenda to the specifications as required to the Owner and plan holders.
7. Attendance at bid opening and tabulate results at the Owner's facility.
8. Evaluate the contractors bid proposals for conformance to specifications.
9. Recommend in writing to the Owner the low, qualified bidder(s).
10. Prepare Notice of Award and contract Agreement and forward to Contractor.
Specification and Related Services
KLM proposes to provide the project specifications and to perform related services listed above,
in conformance with the enclosed Terms & Conditions for a fixed fee of $9,500.00. This fee
includes two (2) copies of the specifications for the Owner; all listed related services, and the
attendance of a qualified project manager at the bid opening in the City of Otsego, MN.
Eighty (80) percent of the Specification and related services will be bill after the preliminary
specification has been approved and the remaining twenty (20) percent will be billed after the
bids are received and tabulated.
Construction Services
Construction Administration
The project manager and project supervisor work together on managing the project. The project
supervisor does the review of the submittals from the contractor. The supervisor communicates
with the inspector on a daily basis. The supervisor will enforce the project specifications as
necessary. The supervisor is the main contact between the contractor representative and the
Owner. The manager does the final review of the submittals and pay requests.
Construction management will include:
0 Send notices for, attend and facilitate preconstruction conference
City of Otsego, MN
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• Periodically perform on -site review of project's work status and report to the city
• Coordinate progress meetings as necessary
• Review meeting minutes
• Scheduling of inspections
• Prepare monthly payment request forms
• Processing change orders
• Project close out administration
• Establishes warranty date
• Review of inspectors daily documentation on a weekly basis
• Review of the contractors submittals:
1. Drawing reviews
2. Welder Certifications
3. Welder Qualifications
4. Welding Procedures
5. Coating Materials Submittal
6. Containment Plan
7. TLCP Sampling Plan
8. Spent material collection and disposal
9. Lettering and logo
KLM reserves the right to submit for additional fees for any contractor change orders
approved by the Owner.
Construction Observation
The inspector assigned to this project will be a NACE Trained Coating Inspector and/or AWS
Certified Welding Inspector. All of our inspectors have extensive practical experience and
knowledge of water storage tank reconditioning. They are experienced sandblasters, painters,
climbers, riggers, coating inspectors, welders and welding inspectors which allow the inspector
to perform inspections alongside the contractor to ensure conformance to the project
specification.
At a minimum, the field inspections will include the following:
• A preconstiuction meeting with the client and contractor to clearly define the role of the
Engineer and Inspector and to discuss the intent of the specifications.
City of Otsego, MN
0l
• Monitoring and approval of the structural repairs and modifications for conformance to the
specifications.
• Inspection of the abrasive blasting media and equipment for conformance to the
specifications and to prevent contamination of surfaces during surface preparation with
moisture and oil or other contaminants.
• Monitoring the paint removal and abatement process for conformance to the specifications
and environmental regulations.
• Monitoring the contractors mixing and application of the coatings for conformance to the
specifications and the coating manufacturer's recommendations.
• Approving surface preparation samples.
• Recording the contractor's progress for adherence to the construction schedule.
• Submittal of daily and weekly inspection reports. Prepare and file copies of the reports on
construction activities.
• Review progress payments.
• Coordinate and review testing of materials for conformance to the specification and
environmental regulations.
• Work directly with residents and property owners to answer questions and respond to
Construction related issues.
• Monitor punch -list items and -subsequent corrective action by the contractor.
• Final inspection, substantial completion, and project acceptance.
The duration of the field inspection depends upon the construction schedule alternate selected
during the bid evaluation process and on the time it takes the contractor to perform the structural
repairs and coating work.
City of Otsego, MN
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Documentation of the Project
KLM will provide electronic documentation of the following:
• Project Specifications
• Submittals
• Daily Logs
• Weather Logs
• Surface Preparation
• Daily Digital Photo's
• Weekly Summary
• Weekly Meeting Minutes
• Project Acceptance Certificate
The city owns and retains this documentation. KLM also retains these records for future
reference.
Construction Service Administration and Inspection Fees
Based on the project duration of (8) weeks, a 2017 construction and coating schedule, KLM's
current Fee Schedule, and Terms & Conditions, and an anticipated 48 hour work week, our
construction management and field inspection services will be charged on a time and material
basis with an estimated average of $6,306.00 per week. Fees are subject to change if proposed
work extends beyond the 2017 construction season.
This cost estimate includes the attendance of a qualified and assigned Inspector at the
preconstruction conference in Otsego, MN.
Warranty Inspection
We propose to perform a Warranty Inspection on the referenced tank prior to the expiration of
the performance bonded two- (2) year warranty for a Fixed Fee of $2,400.00. This fee includes
one (1) copy of the warranty inspection report for the Owner and one (1) copy of the report for
the contractor.
Prior to the expiration of the warranty period, KLM will request verification to proceed with the
warranty inspection under the terms of this contract.
This phase of the project will be billed upon submittal of the Warranty Inspection Report.
This fee does not include any necessary inspection(s) should warranty repair work be required.
Antenna Inspection
KLM recommends the owner to set up an escrow account for the antenna providers for any
antenna related work on this project. KLM recommends $7,000 per carrier and $2,000 for any
city or Nextera antennas.
City of Otsego, MN
9
Proiect Team
KLM Engineering, Inc. Team Members
• Engineering Manager: Matt Erickson, PE
• Marketing Manager: Shawn Mulhern
• Office Manager: Laurie Sylte
• Wisconsin Sales Manager: Michael Olesen
• Minnesota Sales Manager: Dewey Prinzing
• Marketing Assistant: Kimi Grandt
• Project Field Supervisor: Scott Kriese
• Report Writer: Rodney Ellis
• Operations Coordinator: Michelle Nelson
• Telecomm Supervisor: Chad Beyer
• Field Inspectors: Curtis Parison David Montgomery
Eric Duncan Devin Severson
Josh Fletcher Gabe Roeder
Terms & Conditions
The attached Terms & Conditions are part of the agreement between KLM and the City of
Otsego, unless otherwise agreed to in writing by both parties.
The Fee Schedule used by KLM while our personnel are working on the project is the current
Fee Schedule and will not be changed during the project duration.
Services performed by KLM Engineering, Inc, for this project will be conducted in a manner
consistent with the level of care and skill ordinarily exercised by members of the profession
currently practicing in this area under similar budget and time restraints.
Additional Information
Additional information can be found at KLM's website at: www.klmengineering.com
City of Otsego, MN 10
Agreement
This proposal is valid for sixty (60) days from this date of January 13, 2016. If the City of
Otsego finds this proposal acceptable, please sign and return this page by mail, fax, or email.
We can begin work immediately once a contract has been executed. Preliminary specification
should be ready for submittal to the Owner in four (4) to six (6) weeks after the receipt of a
signed contract.
If you have any questions regarding this proposal, please call me at 651-773-5111 or email me at
smulhern a,klmen ing eering.com.
This agreement, between the City of Otsego and KLM Engineering, Inc. of Lake Elmo,
Minnesota is accepted by:
(Name)
(Date)
(Name)
January 13, 2016
(Date)
We look forward to working with you.
Sincerely,
Shawn A. Mulhern
Marketing Manager
KLM Engineering, Inc.
Samba (Shared) 2016 Proposals/City of Otsego Recon
(Title)
(Title)
City of Otsego,
Minnesota
KLM Engineering, Inc.
Lake Elmo, Minnesota
L r Y G ; LVC
or`v ._
RO, Box 897 3394 Lake Elmo Ave. N. * Lake Elmo, MN 55042
January 14, 2016
By Email Only
Mr. Kurt Neidermeier
Utility Manager
City of Otsego
13400 90th Street NE
Otsego, Minnesota 55330
RE: Proposal to Install a New GridBee GS-12 Mixer and Provide a SCADA Control Box in
Tower 3, the 1,000,000 Gallon Hydropillar Located in the City of Otsego, MN.
Dear Mr. Neidermeier:
Thank you for the opportunity to submit this proposal to install anew GridBee GS-12-120v
Electric Mixer.
Scope of Work
• KLM will provide and install a GridBee GS-12-120v Electric Mixer.
51
• KILM will provide a SCADA Control Box for the electrician to install.
• KLM Engineering, Inc. will submit the documentation on behalf of the City of Otsego as
- - required by the Minnesota Depatrment of Health for the mixer installation. The city will -
receive a copy of the approval of the mixer installation when received from MDH. I
• KLM will have a licensed electrician complete the electrical installation as required by
code.
Fees
The fee for submitting the required documentation to the Minnesota Department of Health,
installing a GridBee GS-12 mixer, providing a SCADA Control Box and completing the
electrical installation is $19,000.00.
The City of Otsego needs to exchange a minimum of 15% of the water in the tower for the mixer
to be effective. If the tower exchange rate is less than 15%, additional mixers may be needed.
A licensed electrician is required to complete the electrical installation.
Owner's Responsibilities
The Owner's personnel shall be responsible for:
• Providing access to the reservoir for the mixer installation.
• Providing power to control box. (electrician)
0 Provide Instrumentation communication for SCADA inclusion
City of Otsego, MN 2
Agreement
This agreement, between the City of Otsego and KLM Engineering, Inc. of Lake Elmo,
Minnesota is accepted by:
Otsego,
(Name) (Title) Minnesota
(Date)
Sales Manager KLM Engineering, Inc.
g
(Name) (Title) Lake Elmo, Minnesota
JanuM 14, 2016
(Date)
We look forward to working with you. - - -
Sincerely,
KI M ENGINEERING, INC.
f
Duane K. Priming
Sales Manager
Phone: 651-773-5111
Fax: 651-773-5222
Email: dprinzing2cklmengineering.com
Proposal 2016/ Otsego, MN mixer
I'.O. Box 897 ® 3 394 Lake Elmo Ave. N. ® Lake Elmo, MN 55042
(651) 773-51 I 1 • Fax (651) 773-5222
December 3, 2014
By Email Only
Mr. Kurt Neidermeier
Utility Operations Supervisor
City of Otsego
13400 90th Street NE
Otsego, Minnesota 55330
RE: Proposal for Chemical Cleaning and Inspection of the Exterior of the 1,000,000
Gallon Hydropillar (Tower #3) Located in the City of Otsego, Minnesota.
Dear Mr. Neidermeier:
KLM is pleased to submit this proposal to clean the exterior of the 1,000,000 gallon elevated
water tower in Otsego, Minnesota. KLM proposes to perform a detailed cleaning of the exterior
of this elevated water tower in conformance with AWWA.
By choosing KLM Engineering, Inc. the City of Otsego is investing in the knowledge and r
expertise of a consultant who can perform a thorough cleaning and inspection of the exterior of
your water tank. KLM's knowledge and experience in the field of water tower structural
examination and coating evaluation can be confirmed by checking our enclosed references.
Chemical cleaning of the exterior mold, mildew, dirt and debris can be technically difficult at
times. The chemical treatment as well as washing the tank to make it aesthetically pleasing is not
always an easy process. Our experience with coating types and manufactures give KLM a
competitive edge of how to effectively remove the existing film. Coatings have adhesion
strength to the substrate and to each layer of coatings. Coatings are adhered to the substrate by
an anchor profile. This primer should have a minimal pull off adhesion. The intermediate
coating is bonded to the primer by a chemical bond. The top coating is also bonded to the
intermediate coating by a chemical reaction. Each layer of coating should have a minimum
adhesion pull off. This is all good when the coatings are new. However, the type of coating, the
age of the coating and environment the tank is in may affect the overall system. The biggest
factor in the gloss retention is the UV from the sun.
KLM knows and understand what will work to remove the debris and bring the tank coating back
to new like condition. This work is based on years of experience and the correct chemical
treatment and washing ratio.
The experience of KLM's staff in water tower inspections has been enhanced by our training as
National Association of Corrosion Engineers (MACE) Certified Coatings Inspectors and
American Welding Society (AWS) Certified Welding Inspectors. This training, plus the years of
experience in abrasive blasting (surface preparation) painting, rigging, welding, and inspecting
has given this company a competitive edge for performing this type of work in a safe and
professional manner.
City of Otsego, MN 2
Scope of Work
Exterior Pressure Washing
The complete exterior of the tank (roof, upper torus, shell, lower torus, bowl, and cone) and
riser/lower cone shall be cleaned by power washing. Power wash and clean water rinse surfaces
shall be completely dry inspected and approved by the Owner.
This work explicitly includes all work and operations, including but not limited to those
necessary for: the movement of personnel, equipment, supplies, and incidentals to and from the
project site; the establishment and subsequent removal of all offices, Contractor's buildings, and
other facilities necessary for work on the project; clean up of the tank and site and all other work
and operations which must be performed or costs incurred prior to beginning and after
completion of work on the various items on the project site.
KLM is responsible for the protection of all antennas, cables, and associated equipment from
damage during reconditioning. Protection may include the temporary removal of antennas and/or
cables from their support mounts in order to blast and paint behind or beneath these items. All
equipment cabinets and buildings must be adequately protected and vented to prevent dust
contamination and overheating of equipment. Contractor shall coordinate all work with the
antenna owners.
The complete exterior of the tank shall be cleaned by power washing with 140 degree F.
biodegradable detergent/water solution (1 to 2 oz. detergent per gallon of water) at 2,500 to 3,500
psi. Power washing/cleaning shall employ a rotating nozzle using 3 to 5 gpm delivery. Rinse with clean tap water. If mildew is present apply the following procedures before power washing.
Wet mildewed surfaces with a chemical solution consisting of 3 parts warm water and 1 part
chemical solution. Allow the chemical solution to remain on the surface until dry. Power wash
and clean water rinse surfaces.
Following, or in conjunction with, power washing of the tank and riser, rinse the support
structure to remove any dirt streaking, water, soap or other debris which may accumulate from
the washing operations.
Inspection Fees
The cleaning will be performed in accordance with this proposal for a fee of $9,875.00
Fees are subject to change if proposed work exceeds 12 months from this bid proposal.
Owner's Responsibilities
The Owner's personnel shall be responsible for:
• Providing a live fire hydrant for fresh water to the pressure washer
• Approving the cleaning at the start up and when it's completed
City of Otsego, MN
3
Terms and Conditions
KLM has attached our standard Terms and Conditions. The attached Terms and Conditions are
part of this agreement between the City of Otsego and KLM Engineering, Inc. unless otherwise
agreed to in writing by both parties.
Time Frame
This proposal is valid for sixty a (60) days from December 3, 2015. If the City of Otsego finds
this proposal acceptable, please sign and return. When KLM receives the signed proposal, we
will call the city to coordinate a cleaning schedule. When the cleaning is done to the satisfaction
of the Owner, KLM will bill the Owner according to this agreement.
If you have any questions regarding this proposal, please call me at 651-773-5111 or fax this
proposal back at 651-773-5222.
This agreement, between the City of Otsego and KLM Engineering, Inc. of Lake Elmo,
Minnesota is accepted by:
City of Otsego,
(Name) (Title) Minnesota
(Date)
4.
Marketing Manager KLM Engineering, Inc.
(Name) (Title) Lake Elmo, Minnesota
December 3.2015
(Date)
We look forward to working with you.
Sincerely,
KLM ENGINEERING, INC.
Shawn A. Mulhern
Marketing Manager
Enclosure: KLM Terms and Conditions
Insurance Certificate
UA2014 Proposals\2014 Proposal Masters\Cleaning\ City of Otsego Tower 3